Make the most of your SAP 亚洲群p solutions
Product users can leverage our many valuable trainings, FAQs, community connections, and more.
Connect with other SAP 亚洲群p users and get the support you need, when you need it
SAP 亚洲群p Community
SAP 亚洲群p customers and users come together here to share insights and expertise that help make the most of our solutions.
In-product help
Log in to www.concursolutions.com and click “Help” for training resources or “Company Notes” for information from your company’s SAP 亚洲群p administrators.
System status
Use the 亚洲群p Open dashboard for up-to-the-minute information on service availability and performance by product and location.
SAP 亚洲群p trainings
SAP 亚洲群p trainings
Take advantage of these training resources to learn about our products, reports, and more.
Advanced technical help for User Support Desk participants
Advanced technical help for User Support Desk participants
User Support Desk (USD) is a paid SAP 亚洲群p service that many companies add to receive first-level technical support. Some companies choose to provide support internally, so not every SAP 亚洲群p customer has USD. To find out if your company has this service:
- Log in to your SAP 亚洲群p account
- Click the “Contact Support” option from the Question mark
icon menu or on the bottom of your SAP 亚洲群p homepage. - If your company has USD, you will find the “Contact Support” button under the Question mark icon menu which will take you to the User Support Desk Portal.
- Here you can find phone numbers, chat with experts, or create a help ticket
Where to turn if your company doesn’t have User Support Desk
Where to turn if your company doesn’t have User Support Desk
Internal support is typically provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. You may also find contact information for SAP 亚洲群p administrators by visiting “Company Notes” on your SAP 亚洲群p page.
SAP 亚洲群p User Assistance Help
SAP 亚洲群p User Assistance Help
Access release notes, admin- and user guides, and other user assistance help to install, configure, and use SAP 亚洲群p products.